Our Technical Support is here to help. Let's find out how!
Our agents are available during our technical support hours. Outside those hours, you can always use our knowledge base centre to find the answers to your questions.
Support Ticket
The most efficient way to contact us is through our Support Ticket System. You can easily open a "New Support Ticket" at the following link: https://epsi-inc.freshdesk.com/en/support/tickets/new
The support ticket contains all the information needed by our technical support agents.
Find below an example of a support ticket form:
Phone Support
You can contact our technical support team by phone at: 1-866-771-9078; choose English; followed by option 2.
Please note that when you contact our technical support by phone, you must identify yourself (name, access code, phone number, process, and a brief description of the problem encountered).